Help and support
For product information, registering a product, extending your warranty and other services, our helpful FAQ section below has the answers to your questions.
Yes. XR FLEXVOLT batteries are backwards compatible with all 18V XR products and chargers — any XR 18V cordless power tool that you already have can be powered by an XR FLEXVOLT battery. Find out more about XR FLEXVOLT here.
The product page will list the vibration figures for your tool. To get to product pages enter a product by code or name in the search bar at the top of our web pages.
Service & technical information
The serial number of your tool can usually be found either on the rating label or within the battery compartment. It will either be a series of numbers or a mixture of letters and numbers. For help finding your serial number please view the PDF guide attached here.
You can contact Service Technical by visiting our service website .
STILL CAN'T FIND WHAT YOU'RE LOOKING FOR?
Head over to our dedicated service site, where you can ask us a question.