vignette research

Product design

AN ENGINEER'S STORY


AN ENGINEER's STORY

Horst Grossman, Vice President of DEWALT New Product Development and Engineering, discusses the importance of end-user feedback in the DEWALT Product development process.

MEA-R&D1

The Product Development process at DEWALT is very iterative. We go step by step.

MEA-R&D2

The relationship between DEWALT and end-users has developed very well over the years and becomes better and better all the time.

MEA-R&D3

The objective is always to come up with tools that will exceed customer's expectations.